Shipping policy
Order Processing
Orders are processed within 1ā2 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with the details of your shipment.
Shipping Rates & Estimates
Shipping costs are calculated at checkout based on your order weight and destination. We offer free shipping on all orders over $50. Flat-rate shipping options are also available for your convenience.
Delivery Estimates
Standard shipping typically arrives within 3ā7 business days for domestic orders. Expedited options are available at checkout for faster delivery. Please note that delivery estimates are not guaranteed and may vary due to carrier delays or other factors.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total.
Address Accuracy
Customers are responsible for providing an accurate and complete shipping address. We are not liable for delays, misdeliveries, or lost packages resulting from incorrect or incomplete address information.
Order Issues
If there is any issue with your order ā including damaged, missing, or incorrect items ā please contact our customer support team promptly. We'll work quickly to make things right.
Carrier Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control. Once your order is handed off to the carrier, delivery timelines are managed by the carrier.
Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor the status of your delivery every step of the way.
If you have any questions about your shipment, please reach out to our support team ā we're happy to help.